Privacy Policy

This policy explains what personal information BULLION GOLD OFFICIAL. collects when you browse this website, create an account, place an order, or contact us, and how we use it.

Information we collect

We collect the information you give us: your name, email address, phone number, billing and shipping addresses, order details, your choice of payment and deposit method, and any messages you send us. If you create an account, we also store your login email and account settings.

We do not ask for full bank account or card numbers on this website. Bank transfer and Chime details are provided by our team directly when you contact us.

How we use it

We use your information to process and confirm orders, arrange insured shipping, handle deposits and payouts, verify your identity where the law requires it, send order and account emails, answer your questions, and keep our records as required for tax and regulatory purposes.

Cookies

We use cookies that are needed to run the shopping cart, checkout, and your account. These cookies do not identify you for advertising purposes.

Who we share information with

We share information only with the service providers we need to run the store, such as our web hosting, email delivery, payment and deposit providers, and the shipping carrier that delivers your order. We also share information when the law requires it. We do not sell your personal information.

How long we keep it

We keep order and transaction records for as long as needed for tax, accounting, and regulatory purposes, and then delete or anonymize them. We keep account information until you ask us to delete your account, unless we must keep it longer.

Your choices and rights

You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to the records we must keep by law. California residents have additional rights under the California Consumer Privacy Act. To make a request, email [email protected] or call +1 (970) 909-8532. We will verify your identity before we act on a request.

Security

We use reasonable safeguards to protect your information. No website or email is completely secure, so please contact us right away if you think your account has been misused.

Changes to this policy

We may update this policy. The date of the latest change will appear at the top of this page.

Last updated: 2026-10-29.